With Insider Plug, you are purchasing a digital supplier access file (PDF).
Each file includes:
Direct supplier website link
Product details
Ordering instructions for the physical items
You will place all physical product orders directly with the supplier.
No. Insider Plug provides digital supplier access only.
We do not sell, stock, or ship any physical goods.
Because your purchase is a digital download.
“Delivered” means your PDF has been successfully emailed to you or is ready to download — nothing physical is being shipped.
We provide access to suppliers commonly used by resellers worldwide.
You will order physical items directly from the supplier, who is exclusively responsible for:
Product authenticity
Product quality
Shipping and delivery
Insider Plug does not manufacture, inspect, or handle physical items.
Yes — but for different things.
Payment to Insider Plug: Gives you access to the supplier file.
Payment to the supplier: Covers the actual physical item(s) you choose to buy.
You are never charged twice for the same thing.
Delivery times depend entirely on the supplier, not Insider Plug.
Most suppliers typically ship within 14–21 days, but exact times are shown on the supplier’s website.
Please first check your spam/junk folder.
If the file isn’t there, contact us and we will resend your download link immediately.
Digital products are non-refundable once delivered, as stated in our store policies.
However, if there was a technical issue (e.g., file not received, corrupted file), we will promptly resend your digital download.
Because you are not buying the physical product from us — you are buying direct access to the supplier.
This allows you to purchase items at the supplier’s listed prices.
Everything is clearly outlined in:
Each product description
Our Refund Policy
Our Terms of Service